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| Good morning, I am working on some customer service scenarios to help agricultural dealerships provide better service to farmers. This is for training purposes only. I would like to gather some information from you on situations that occurred when you were buying tips, nozzles, pumps, precision field computers, etc., and general questions you may have had, and were the answers provided helpful.
1. What questions were you asked when you were buying tips, pumps, etc.?
2. What questions did you have?
3. What answers were provided and were they helpful.
4. Any scenario that occurred with you in general
Thank you for your time and I appreciate any story you may have.
Scenario hunter.
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Better Customer Service
